National Postal Agency
Establish a universal public postal network connecting every city, village and remote community. The agency provides reliable, affordable mail and parcel services, supports commerce and public administration, and maintains access for people who are not online.
Provide collection points and scheduled delivery to homes, businesses and recognised rural service points, with published service standards and affordable basic postage.
Operate parcel sorting centres, tracking, delivery and returns, linking communities with national markets, ports, airports and transport corridors.
Build or designate accessible post offices and mobile postal services in smaller settlements, with assisted services for older people and people with disabilities.
Offer secure delivery of official letters, notices and documents. Provide a safe correspondence address option for people without a permanent home, without making postal access conditional on home ownership.
Provide online postage, parcel tracking, address verification and optional digital notifications, while retaining staffed and paper-based alternatives.
Protect correspondence and personal data, restrict access to delivery records, and permit opening or disclosure of mail only under clearly defined lawful authority and independent oversight.
Implementation should include a national address database coordinated with the official address system, transparent delivery targets, accessible complaint and compensation procedures, independent regulation, audited procurement and fair working conditions for postal employees. Postal services must remain politically neutral and must not be used for unlawful surveillance or censorship.